The website www.artbypenina.com is operated by Penina Schleider and serves as a sales platform for purchasing oil paintings and prints.

• • • The use of masculine language in this policy is for convenience only, and it applies equally to both genders.
    • Purchases through the website are subject to the terms outlined in this policy.
    • By purchasing a product on the website, the customer declares that they have read, understood, and agreed to the terms of this policy. This policy constitutes a binding contract between you and Penina Schleider.

Purchasing:

• • • The website provides customers with a convenient, easy, and secure way to purchase products online.
    • Products can be purchased on the website at any time, subject to availability.
    • When purchasing through the website using a credit card, the transaction will be completed after the credit company processes the payment.

For purchases made with cash or bank transfer, the transaction will be completed after receiving the payment or confirmation from the bank.

• • • Product prices on the website include VAT.
    • Artbypenina reserves the right to discontinue marketing and selling products at any time, as well as to deny purchase rights on the website at its discretion.

There may be changes in product dimensions, colors, and frame designs.

Sales and payments on the website are conducted according to a business permit.

Returns and Cancellations:

• • • The transaction can be canceled by phone or email to artbypenina’s customer service.

The cancellation will only take effect after receiving an email from artbypenina confirming the cancellation request. If the cancellation is approved, the product must be returned to the company, with all return costs borne by the customer. The product must be returned in its original packaging, along with the original invoice, and no more than 30 days from the date of purchase.

For custom orders or purchases of products that include personal dedications, specific sizes, or custom adaptations, no cancellations are allowed.

• • • Cancellation fee: 5% of the purchase price.
    • If the cancellation occurs after the product has been shipped, the customer will bear the return shipping costs in addition to the cancellation fee.

The cancellation policy outlined above only applies to products purchased on the website. Artbypenina will not handle returns of products purchased through other sources.

Cancellation of a transaction in accordance with the Consumer Protection (Cancellation), 2010 and Consumer Protection Act, 1981

Product Delivery and Shipping:

• • • Artbypenina will ensure product delivery to the address provided by the customer at the time of purchase, according to the timelines specified on the website, and provided the product is in stock.
    • The company is not responsible for any delays or non-delivery caused by force majeure or events beyond its control.
    • Product shipment will be made to the address provided by the customer at the time of purchase.

Shipping prices and delivery times depend on the shipping company chosen and are their responsibility.

Customer Service:

• • • For any questions or inquiries about the product, customers can contact artbypenina via the contact page or phone numbers listed on the website.

Warranty and Service:

The warranty is valid only for customers who hold an original proof of purchase and only if the purchase was made through the www.artbypenina.com sales website. The company reserves the right to require the customer to prove they are the original purchaser of the product.

The exclusive remedy for any defective product covered under the warranty is limited to the repair or replacement of the defective product. The company’s total liability for any defective product will not exceed the purchase price of the defective product.

Penina Schleider is not responsible for any direct or indirect damage arising from the use or misuse of the product, including incidental, special, indirect, or consequential damages, to the extent permitted by law. The customer assumes all responsibility, risks, and obligations for any loss, damage, or injury to themselves, their property, or third parties, arising from the use or non-use of the product, except in cases where it is determined that the damage was caused solely by the company’s negligence.

Data Security and Privacy:

• • • Artbypenina, along with affiliated companies and additional third parties operating on behalf of artbypenina, may use the information provided in the form to provide you with the requested information and services. This personal information will not be disclosed or used for additional marketing purposes without permission.
    • Artbypenina takes standard precautions to protect, as much as possible, the confidentiality of the information. In cases beyond the company’s control or due to a higher force, the company will not be responsible for any damage, direct or indirect, caused to the customer if this information is lost or used without authorization.
    • The company commits not to use the information provided by customers except to enable the purchase on the sales website and in accordance with the law.
    • Clicking the “Submit” button constitutes consent for artbypenina or anyone acting on its behalf to use this personal information to provide you with information about products and additional information via email or other means, related to artbypenina products. If you wish to remove your personal details from the company’s mailing list at any time, you can send an email through the “Contact Us” page on the artbypenina website. By clicking the “Submit” button, you confirm your agreement to the terms and conditions of this form.

Intellectual Property:

• • • All intellectual property rights on this sales website are the exclusive property of artbypenina.
    • No part of the information from the website and/or this sales website may be copied, duplicated, distributed, published, or used in any other way without prior written consent from artbypenina.

The images on the website are for illustration purposes only, and there may be changes in colors and dimensions from time to time.

Law and Jurisdiction:

• • The interpretation and enforcement of this policy, and any action or dispute arising from it, will be conducted according to the laws of the Torah in Israel and in a court agreed upon by “artbypenina” or a local court in the central region of Israel, agreed upon by “artbypenina”.